Calyxra.1. Scope and operator
Calyxra is operated by FOP Kononchuk Oleksandr Yaroslavovych, Tax ID 3078714279, Zolota 12, Dubno, Rivne Oblast, Ukraine (“Calyxra”, “we”, or “us”). This policy applies to calyxra.com and information handled in connection with our measurement, configuration, implementation-support, verification, and advisory services.
2. Information from the website
If you email us or book a call, we may receive your name, work email, company, role, scheduling details, and the information you choose to include in your message. The booking service may process technical and scheduling information under its own privacy terms.
Our hosting provider may process basic request, device, security, and diagnostic data needed to deliver and protect the website. We do not use this website to offer self-service accounts, subscription billing, or automated marketing analysis.
3. Information used in an engagement
The exact data is agreed in the scope of work. Depending on the question, it may include commerce exports, refunds, payment and cost data, media-spend and campaign exports, analytics configurations, attribution settings, consent and event configurations, change logs, and previous experiment results.
We ask clients not to provide data that is unnecessary for the agreed analysis. Where practical, we prefer exports, aggregated data, or read-only access, and we avoid direct customer identifiers unless they are genuinely required for the agreed method.
If an approved correction requires write access, the affected system, permission, change, approver, and verification method are agreed in advance. A client may choose to have its own authorised operator make the change while Calyxra supplies the specification and verification.
4. Why we use information
- To respond to enquiries and arrange introductory calls.
- To scope, contract, deliver, and verify requested measurement work.
- To communicate findings, invoices, and engagement updates.
- To maintain security, diagnose service issues, and meet legal obligations.
We do not sell client or contact information. We do not use a client’s engagement data to train public artificial-intelligence models.
5. Service providers, access, and retention
We may use reputable providers for website hosting, email, scheduling, file transfer, storage, and other functions necessary to run the engagement. Access is limited to the people and providers who need it for that purpose.
The storage location, access method, retention period, and return or deletion of client-provided data are agreed before transfer or in the scope of work. Business records may be retained where required for accounting, dispute resolution, or legal compliance.
6. Your choices and requests
You may ask us to correct or delete contact information, or request information about how it is handled. Client-data requests are also subject to the applicable contract and legal retention requirements. We may need to verify the requester’s identity and authority.
7. Contact and updates
Questions or privacy requests can be sent to admin@calyxra.com. We may update this policy as our services or legal obligations change. The effective date above identifies the current version.